Testimonials

Should we ever have any queries, we have a dedicated client liaison team member at FCC, we are able to contact Michelle at any point and she will always be efficient in dealing with any queries we have. If it is something she does not specialise in, she will pass this onto a team leader who will always respond and deal with any queries in a timely manner.

Using FCC paragon for our referencing and warranty products saves us time in the moving in process. They take full control in vetting our clients and even offer a right to rent check service that is at no extra cost. This gives us peace of mind knowing full checks are being done, we are able to use this as a key selling point to our landlords.

We would highly recommend FCC Paragon for their services offered and we thank them for their continued support.

Lettings Director

Kings Lettings

We have been a client of FCC Paragon for many years. The customer service is great! If there are any issues / queries, FCC Paragon will respond and deal with the matter in a good time frame. The reference reports are very detailed and easy to read. The Rental Protection they offer is great and a re-assurance for our landlords.

Dec-22

Office Coordinator Team Leader

Chase Evans

As a company we have used FCC Paragon since opening in 2019, I also used them in my previous employment for years prior. We have never had any complaints, their service is amazing and we are kept up to date continuously. Whenever I need to speak to someone whether it be an update or for help I am always dealt with promptly. I would highly recommend using FCC Paragon and I will not use anyone else.

Director

JK Property Lettings

I would like to thank FCC Paragon for all their hard work, I am really impressed with the service, I have been in this job for 10 years using multiple referencing companies, but FCC are by far the best referencing company I have used. Always updating, always call back when they say they will, friendly and helpful staff. Not had one problem to date using this service, I would highly recommend FCC if you’re looking for a referencing company.

Lettings Manager

Hawkesford James

Having used FCC Paragon’s Full Comprehensive Referencing since 2010, it is reassuring to know we are provided with a bespoke referencing requirements. We have open lines of communication with FCC Paragon which is really important to the ongoing partnership, we can contact our account manager at any time to discuss our bespoke needs and they are always receptive and flexible.

Dec-22

Tenancy Progression Team Manager

L&Q

Both ladies I have spoken with over the past 10 years have always been friendly, understanding, polite and professional.
Nov-23

Landlord

David

We have been using FCC exclusively since we opened our agency 14 year ago. We have always felt that their detailed reports are far superior to most other referencing agencies. The recent integration with our software provider Alto has streamlined the whole process of submitting an application saving us valuable time, we would not hesitate to recommend their service and this new integration to other business owners.

Director

Dawn Sandoval Residential

I couldn’t be more impressed with the service that I have received so far. I have been in property for over 20 years and have used most of the referencing platforms over those years. Unfortunately, most recently I have used other providers and found them to be severely lacking. Bethan and Mollie have excellent customer service skills, especially in customer care. People are always so quick to give a negative review but rarely do when they have something positive to say and I just wanted to make sure that FCC Paragon get the recognition that I feel they deserve.

Aug-23

Lettings Manager

Jackson Royal

We use FCC Paragon for Full Comprehensive Referencing, which includes Right to Rent checks at no additional cost. We enjoy regular service calls and contact from FCC Paragon and we know if ever one of our tenants require assistance, FCC Paragon will be on hand to help!

Oct-22

Senior Build to Rent Manager

Network Homes

Since registering with FCC Paragon in March 2024, we have been very impressed with not only the first rate customer service, but also how easy they made the whole transition of switching providers. We utilise the integration they have with Alto, from this we are able to seamlessly submit our Full Referencing and Anti-Money Laundering checks with ease. Having a designated point of contact at FCC Paragon means we can contact them at any time about anything! They provide traditional customer service whilst embracing modern technology – we are pleased we made the change to FCC Paragon.

Head of Sales & Lettings

Districts London

Lettings Director

Office Coordinator Team Leader

Director

Lettings Manager

Tenancy Progression Team Manager

Landlord

Director

Lettings Manager

Senior Build to Rent Manager

Head of Sales & Lettings

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