FAQs

No..
Even if they are husband and wife, they will need to complete their own individual application form.

Some applicants do not put all their addresses on the application form; this can in fact mask County Court Judgement's or a poor credit history (detrimental information). We obtain proof of address (i.e. an original bill, bank statement or official letter), when they are not on the electoral roll at the address given. This enables us to credit check other addresses. Please note if the applicant has opted out on the electoral roll (i.e. ticked the box to confirm that they do not want to receive junk mail) we will require proof of residency.

This depends on the applicant’s country of origin, please see below for a basic guide (these are guidelines only);

From the UK - Nothing is required, however we still advise you view and retain two forms of proof of identity (as with all applicants), one of which must be photographic and a passport is always prudent. Viewing a passport in the past has identified anomalies and prevented potential fraudulent applications.

Anywhere outside the UK - If an applicant from outside the UK is eligible to remain in the UK they will have to hold one of the following documents; An application applying for settled/pre-settled status, pre-settled status, settled status/unlimited right to remain, a share code which must be provided to the letting agent/landlord for them to check, an entry clearance.

We're able to take savings into account. To take a savings account balance into consideration, we'll need to see the latest recent bank statement. If the savings are in a current account, we'll need to see the latest recent 2 months' worth of bank statements, showing 60 days' worth of transactions.

We will calculate the total rental amount (or their share of the rent) for the length of the tenancy period, then multiply that by 1.2. If this sum is less than the balance on the bank statement this will be acceptable.

Yes..
We do reference them however there may be slight delays due to possible language barriers, also because of the difficulty and cost of enforcement proceedings abroad we would not be able to offer rent warranties.

We use the following calculation to assess an applicants affordability.

Tenants - 24 times gross income minus tax
Guarantors - 30 times gross income minus tax

Please be aware you will have access to the rent calculator on Paragon Connect if you are registered with us.

No..
We reference guarantors based on financial income, references obtained and credit history.

Our submission deadlines are as follows, the times stated are the times that we need to receive a completed application form by:

1 hour reference - 4pm deadline

24 hour reference - 12pm deadline

48 hour reference - 3pm deadline

Open Banking is a simple and secure way for us to establish income figures, for each bank account supplied, for the last 3 months.

Its a secure way for your applicants to share financial information directly from their bank. It could also help speed up the referencing process.